Privacy Statement

1. Introduction

BAO Corporations Ltd ("BAO Corps", "we", "us", or "our"), company registration number 15053895, is committed to protecting your privacy. This Privacy Statement explains how we collect, use, store, and protect personal information when you visit our website at baocorps.com or interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

• BAO Corporations Ltd
• Unit 5, 49-53 High Street, Wednesfield, Wolverhampton, United Kingdom
• Email: hello@baocorps.com
• Phone: 01902 214092

3. Information We Collect

We may collect the following types of personal information:

• Contact details — name, email address, phone number, and company name when you submit a contact or enquiry form
• Service interests — information you provide about the services you are interested in
• Technical data — IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies
• Communications — records of correspondence when you contact us by email, phone, or other channels

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our services
• To deliver and manage services under contract with our clients
• To improve our website, services, and user experience
• To send marketing communications where you have given consent or where permitted by law
• To comply with legal obligations and protect our legitimate business interests

5. Legal Basis for Processing

We process personal data on the following legal bases:

• Consent — where you have given clear consent, for example when subscribing to a newsletter
• Contract — where processing is necessary to perform a contract or take steps before entering a contract
• Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to enquiries and improving our services, provided your rights do not override those interests
• Legal obligation — where we are required to process data to comply with the law

6. Cookies and Third-Party Services

Our website uses cookies and similar technologies to analyse traffic and improve functionality. We also use Google reCAPTCHA on our contact forms to protect against spam and abuse. Google may collect and process data in accordance with its own privacy policy.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

7. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers who assist us with hosting, email delivery, analytics, or security (under strict data processing agreements)
• Professional advisers such as lawyers or accountants where necessary
• Law enforcement or regulatory bodies when required by law

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for up to two years unless a business relationship is established.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data in certain circumstances
• Object to or restrict processing in certain circumstances
• Request data portability where applicable
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us using the details above.

11. International Transfers

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities, to protect your information.

12. Changes to This Statement

We may update this Privacy Statement from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.

13. Contact Us

For any questions about this Privacy Statement or how we handle your data, please contact us at hello@baocorps.com.